Warranty & Repair

Warranty & Repair

Memory card Warranty / Repair / Inquiries

Products

CFexpress Type A Memory Card

  • A1PRO Series
  • A1SE Series

CFexpress Type B Memory Card

  • B1PRO Series
  • B2SE Series
  • B1SE Series

SD Memory Card

  • NX-F2PRO Series
  • NX-F2SE Series

microSD Memory Card

  • G Series

Warranty period

5 years from the date of purchase

Warranty service

If there is any inconvenience or trouble with the product, we will return or exchange the product. Please contact the retailer where you purchased the product or use our contact form. We also accept pre-purchase questions via our contact form below.

Memory card FAQs

SSD Warranty / Repair / Inquiries

Products

  • NEM-PA Series
  • X Series
  • NE5N Series
  • G Series

Warranty period

5 years from the date of purchase, or until TBW reaches the threshold

Warranty service

If there is any inconvenience or trouble with the product, we will return or exchange the product. Please contact the retailer where you purchased the product or use our contact form. We also accept pre-purchase questions via our contact form below.

SSD FAQs

AtomX SSDmini Warranty / Repair / Inquiries

Products

  • NPS-AS Series

Warranty period

3 years from the date of purchase

Warranty service

If there is any inconvenience or trouble with the product, we will return or exchange the product. Please contact the retailer where you purchased the product or use our contact form.

Portable SSD Warranty / Repair / Inquiries

Products

  • NX-P2SE Series

Warranty period

3 years from the date of purchase

Warranty service

If there is any inconvenience or trouble with the product, we will return or exchange the product. Please contact the retailer where you purchased the product or use our contact form. We also accept pre-purchase questions via our contact form below.

SSD FAQs

Card Reader Warranty / Repair / Inquiries

Products

  • NX-SB1SE

Warranty period

1 years from the date of purchase

Warranty service

If there is any inconvenience or trouble with the product, we will return or exchange the product. Please contact the retailer where you purchased the product or use our contact form. We also accept pre-purchase questions via our contact form below.

Memory card FAQs

Industrial products