How to fix the NEM-PA Series M.2 SSD not recognized in the PlayStation®5?

1. Update the PS5™ system software to the latest version

Check the PS5 system software update has done.
Please refer to the PlayStation®5 official support for the way of updating:

2. Check the connection of M.2 SSD in the expansion slot

Make sure the following items regarding the connection :

  • The M.2 SSD is properly inserted into the PS5 expansion slot connector
  • Screws are fastened through the spacer attached to the PS5
  • Screws are fixed in the screw holes (written as 80) in the expansion slot of the PS5 : Do not over-tighten the screws to avoid damaging the M.2 SSD itself.

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