Support
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How long is the license of Acronis®True Image OEM valid?The license is limited for 1 year. The license of Acronis® True Image OEM is valid for 1 year after activated….
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How to find the serial key of Acronis®True Image OEM
Included in the product package. For Acronis® True Image OEM activating, the serial key is printed on a piece …
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The data transfer speed of M.2 SSD is slower than the nominal value.
1. Check if your device supports PCIe® Gen 4.0. To maximize the performance of the product, the computin…
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How to fix the M.2 SSD not recognized error in a PC?
If you have not initialized and formatted the M.2 SSD after your purchasing, please try the following steps: 1…
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What is the condition for performance measurement of the NEM-PA Series M.2 SSD?
The measured value is based on the following conditions: PC ＜Sequential transfer speed＞CPU : AMD Ryzen 9 3950X…
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Is NEM-PA Series SSD dedicated to a PlayStation®5? Can it be used on a PC?
Available for PS5™ and desktop PC. NEM-PA Series can be used both for PS5 and desktop computers. It cannot be …
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How to install NEM-PA Series M.2 SSD into a PlayStation®5?
1. Update the PS5™ system software to the latest version Before installing, update the PS5™ system software to…
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How to fix the NEM-PA Series M.2 SSD not recognized in the PlayStation®5?
1. Update the PS5™ system software to the latest version Check the PS5 system software update has done.Please …
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Can I remove or replace the heatsink of NEM-PA Series with another heatsink?
Please do not disassemble the original heatsink. We cannot assure you the product warranty and support o…
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I lost the serial key of Acronis®True Image OEM.
We do not reissue serial keys. For Acronis® True Image OEM activating, the serial key is printed on a piece of…