Support
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Can I clone data from a SATA SSD to a Nextorage M.2 PCIe® NVMe™ SSD using Acronis® True Image OEM?Cloning itself is possible, but the drivers are different between SATA and NVMe, which may cause problems such…
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How long is the license of Acronis®True Image OEM valid?
The license is limited for 1 year. The license of Acronis® True Image OEM is valid for 1 year after activated….
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How to find the serial key of Acronis®True Image OEM
Included in the package of the applicable product. For Acronis® True Image OEM activating, the serial key is p…
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The data transfer speed of M.2 SSD is slower than the nominal value.
For Portable SSD The indicated performance may vary depending on system environments SSD performances depend o…
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How to fix the M.2 SSD not recognized error in a PC?
If you have not initialized and formatted the M.2 SSD after your purchasing, please try the following steps: 1…
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Is NEM-PA Series SSD dedicated to a PlayStation®5? Can it be used on a PC?
Available for PS5™ and desktop PC. NEM-PA Series can be used both for PS5 and desktop computers. It cannot be …
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How to install NEM-PA Series M.2 SSD into a PlayStation®5?
1. Update the PS5™ system software to the latest version Before installing, update the PS5™ system software to…
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How to fix the NEM-PA Series M.2 SSD not recognized in the PlayStation®5?
1. Update the PS5™ system software to the latest version Check the PS5 system software update has done.Please …
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Can I remove or replace the heatsink of NEM-PA Series with another heatsink?
Please do not disassemble the original heatsink. We cannot assure you the product warranty and support o…
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I lost the serial key of Acronis®True Image OEM.
We do not reissue serial keys. For Acronis® True Image OEM activating, the serial key is printed on a piece of…