Support
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Portable SSD is not recognized by PC via USB connection.
For Portable SSD For m.2 SSD 1. Please check if the Portable SSD can be connected to other USB ports or device…
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How to format SSD on PC
For Windows 10 Right-click the “Start button (Windows logo)”. Select “Disk Management”…
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Do the memory cards come with a warranty?
The warranty card is included in or attached to the instruction manual. NX-F2PRO Series and NX-F2SE Series do …
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Do SD/microSD cards support 8K shooting?
NX-F2PRO Series and NX-F2SE Series can shoot with a 8K compatible cameras. NX-F2PRO Series support V90, and NX…
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What is Video Speed Class?
A standard that guarantees the minimum write speed mainly for video recording. The Video Speed Class was for…
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Are the CFexpress Type B memory cards compliant with waterproof and dustproof?
Not certified for waterproof and dustproof. Need more help ? FAQ Top Contact us
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Are CFexpress Type B memory cards heat and fire resistant?
The CFexpress Type B memory cards’ storage temperature range is -40 ℉ to 185 ℉. Operating temperature ra…
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Can I use CFexpress Type B memory cards with cameras and readers/writers that support XQD?
Yes If the XQD compatible model supports CFexpress Type B, it can be used. Please click here for information o…
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Do the CFexpress Type B memory cards support 4K/8K shooting?
Yes The CFexpress Type B memory card B1 PRO series is the perfect media for shooting 4K/8K video. However, it …
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How long is the license of Acronis®True Image OEM valid?
The license is limited for 1 year. The license of Acronis® True Image OEM is valid for 1 year after activated….